The Strength & Wellness Hive

How to Use Gymcatch

A simple step by step guide to help you book your classes, buy passes and manage your bookings without any stress.

Register Log In
You can use Gymcatch on iPhone, Android, tablet or computer
You will need An account with your name, email and password
You can use it to Book classes, buy memberships, buy class packs and manage bookings

Before you start

Gymcatch is the booking system used for classes and passes. Once your account is set up, it becomes much easier to book each week, check what you have booked and buy the right option for you.

Step by step

1

Download the app or open Gymcatch

You can either use the Gymcatch app on your phone or use it in your web browser on a computer.

  • Search for Gymcatch in the App Store or Google Play
  • Or open Gymcatch in your internet browser
  • Once opened, you are ready to create your account
Tip: Using the app is usually easiest if you book classes regularly.
2

Create your account

If this is your first time using Gymcatch, you will need to register.

  • Click Sign Up or Create Account
  • Enter your name, email address and password
  • Follow the instructions to confirm your account if needed
Tip: Try to use the same email each time so your bookings and passes stay in one place.
3

Find The Strength & Wellness Hive

Once your account is set up, you need to find the correct provider.

  • Use the search bar inside Gymcatch
  • Type The Strength & Wellness Hive
  • Click on the correct business page
Tip: Make sure you are booking through the correct business page so your sessions go to the right place.
4

Choose the class or option you want

You will now be able to see available classes, passes or memberships.

  • Look through the timetable
  • Choose the class you want to attend
  • Or choose the pass, class pack or membership that suits you best
Tip: If you plan to come regularly, a pack or membership may work out better value.
5

Buy your pass if needed

Some classes need you to buy a pass, block or membership before you can complete the booking.

  • Click the option you want to buy
  • Check the details carefully
  • Complete payment through Gymcatch
Tip: After buying, your credits or membership should show in your account ready to use.
6

Book your class

Once you have the correct pass or payment option, you can book your space.

  • Open the class you want
  • Click Book
  • Check the date and time
  • Confirm your booking
Tip: Always wait for the booking confirmation so you know your place is secured.
7

Check your booking

After booking, make sure it shows in your account.

  • Go to your bookings section
  • Check the class is listed there
  • You may also receive an email confirmation
Tip: If you cannot see the booking in your account, it may not have gone through properly.
8

Cancel or reschedule if needed

If your plans change, you may be able to cancel from inside your account depending on the booking policy.

  • Go to your bookings
  • Select the class you no longer need
  • Follow the cancel instructions
Tip: Always check the cancellation window because late cancellations may not be refunded.

Common questions

I cannot log in

Double check your email and password. If needed, use the password reset option on Gymcatch.

I cannot see my pass

Make sure you are logged into the same email account you used to buy it.

I am not sure what to buy

If you are unsure whether you need a single session, class pack or membership, message me before purchasing and I can point you in the right direction.

I booked but nothing happened

Check your bookings area and your email confirmation. If it still is not showing, try again or get in touch with me.

Need help?

If you get stuck at any point, please just message me and I will help you get set up.

The Strength & Wellness Hive